This section is all about how your medical records are used by Norton Medical Centre and other NHS care providers. There is a lot of information about information sharing so please take the time to read it carefully before making any choices. Please be assured that you will still receive the same standard of care from all NHS organisations regardless of your preferences about how your medical information is used.
Please select an option below for further information.
SystmOne records | Summary Care Record | Public Health
Public Health England (PHE) co-ordinates several national syndromic surveillance systems for the early warning and monitoring of public health and seasonal outbreaks of diseases such as influenza, and to aid response to incidents where the health of the population is at risk e.g. industrial fires or radiation leaks.
The PHE Real-time Syndromic Surveillance team (ReSST) provide a health protection service by collecting, analysing and interpreting syndromic surveillance data on a daily basis to provide early warning of health protection issues. They use symptomatic indicators such as the recording of Read codes for 'wheezing' or 'diarrhoea.
The aim of this service is to transfer non-identifiable syndromic data in near real-time to the PHE ReSST, with the explicit consent of the GP practices.
This enables GP practices to provide anonymised data regarding practice morbidity related to communicable diseases and environmental issues. The data will be used by the PHE ReSST for the management of health protection and to raise alerts about the incident of disease or syndromes. Data will be collected and used for surveillance purposes only.
For more information, please visit the Health Protection Agency website.
Norton Medical Centre
Billingham Road
Norton
Stockton-on-Tees
TS20 2UZ
Tel: 01642 745350
Monday to Friday 8:00am - 6:00pm
We are occasionally closed for training sessions, please see separate notices in the surgery and on the website for specific dates.
Closure dates can be viewed with our Opening Hours Page along with opening times.
Future planned closures will be listed here, more information is available on our Opening Hours Page along with opening times.
To ensure your prescriptions are issued in time for the Christmas period, please submit your requests by Wednesday 17th December, this should allow your pharmacy time to dispense your medication before the Christmas closures.
Thank you
Please use our Online Consultation Service to contact us online for an appointment or for queries by using our eConsultation link
Our eConsultation service and telephone lines both open from 8.00am.
Please note we close eConsultations when we have reached safe capacity.
When the practice is closed call 111 for medical help or visit Out of Hours
Call 999 for Health Emergencies
The Partners are naturally very disappointed that concerns have been identified by CQC but are eager to address these. Our main priority is to ensure our patients continue to have access to good quality and safe medical care. Patients can be reassured that we are working closely with CQC, the ICB and the LMC, to make the identified improvements following our CQC inspection and patients should continue to access services from this practice as normal.
To leave feedback to CQC please visit: CQC Give Feedback
